Terms and Policies for Retail Sales

Shipping

Online sales are currently limited to domestic (US) shipping addresses. For international shipping please contact us directly.
All orders are shipped either UPS Ground or UPS Express, based on indicated preference. UPS Express incurs additional charges.
Most orders are shipped within two days of order receipt. Under unusual circumstances, the shipping may delayed to at most seven days.

All prices are in US dollars and are for retail sales. For wholesale or bulk purchases (more than five of a certain edition) please contact us directly.
For online transactions, we accept American Express, Discover, Mastercard, and Visa. If you wish to pay by check or money order please contact us directly.
In some cases, we may run out of certain items. In this case we reserve the right to cancel your order. We will credit your account with the full amount charged, and attempt to contact you with any provided information.
In the event of fraudulent orders or software malfunction we reserve the right to cancel an order. We will credit your account for any charges billed by us, and attempt to contact you.

Once an order has been accepted there are no refunds.
In the event of an order arriving damaged, you may return it to KerrieDroban.com. We will at our discretion either replace the damaged articles or issue you a credit for a substitute purchase. You are responsible for any additional shipping fees. This must be done within seven days of receipt. No returns will be accepted after this period.

We will not, under any circumstances, give away or sell information you share with us (e.g. email address, phone number). Information you share with us will be used only to aid in the processing of your order, and to maintain contact information for future email announcements, coupons, etc,... if you CHOOSE this option when ordering or contacting us.